The Rise of Online Counselling: A New Approach for Neurodivergent Clients
Online counselling has become an increasingly popular alternative to face-to-face therapy, especially for neurodivergent clients. At Fresh Start Counselling in Frome, we understand that online sessions offer unique advantages for some individuals, providing flexibility and comfort that traditional therapy settings might not. I began offering online counselling in 2018 and shifted entirely to Zoom sessions during the pandemic. This transition has highlighted the benefits of online counselling for neurodivergent clients, such as those with autism or dyspraxia, who may prefer the comfort and security of their own homes or find it challenging to travel.
Addressing the Challenges of Online Counselling
While online counselling offers numerous benefits, it also comes with its own set of challenges, especially when working with neurodivergent clients. One common issue is “telepresence,” where the visual and auditory feedback can be slightly disorienting, making it feel like eye contact is off. To counter this, I use a separate webcam to better replicate the face-to-face experience, reducing eye strain and enhancing connection.
Lighting and background also play a crucial role in online sessions. I ensure a calming environment with plain backgrounds and soft lighting, avoiding distractions that might overwhelm neurodivergent clients. Small adjustments, like using a light ring and wearing simple clothing, help maintain focus and comfort during sessions.
The Importance of Sensory Sensitivity and Environment
When providing online counselling, particularly to neurodivergent clients, I am mindful of sensory sensitivities. My environment, whether physical or virtual, is tailored to be as calming and non-distracting as possible. Just as I would ensure a serene and comfortable atmosphere in face-to-face sessions, I bring the same consideration to online sessions. A plain background, minimal accessories, and appropriate lighting help create a therapeutic space that feels safe and supportive.
Online Counselling Ethics: Confidentiality and Professionalism
Maintaining confidentiality and professionalism is paramount, whether the counselling is face-to-face or online. There have been occasions where another person has been present in the room during online sessions. To protect confidentiality, it’s essential to ensure clients are alone unless a prior agreement has been made. I clearly outline these boundaries in my online counselling contract.
Additionally, clients should be prepared for their sessions. At Fresh Start Counselling, I advise clients to be ready and alert, similar to how they would present themselves for in-person counselling. This helps maintain the professionalism and seriousness required for effective therapy.
Understanding the ‘Disinhibition Effect’ in Online Counselling
One phenomenon often seen in online counselling is the ‘disinhibition effect,’ where clients might share more than they would in face-to-face settings. While this can lead to deeper insights, it sometimes results in feelings of regret or discomfort. I am trained to handle these situations with sensitivity, ensuring that clients feel safe and understood, whether they’re speaking from the comfort of their home or in our Frome office.
Overcoming Technology Challenges in Online Counselling
Technology can sometimes pose challenges in online counselling. For instance, there have been moments when technical issues like poor internet connection disrupted communication. At Fresh Start Counselling, I make it a priority to have contingency plans, such as using phone calls alongside video sessions to ensure that therapy continues smoothly.
Enhancing Accessibility for Neurodivergent Clients
I am committed to making therapy accessible to all clients, including those who are neurodivergent. Features such as captioning for non-speaking or softly spoken autistic clients, and encrypted, password-protected communication for those concerned about privacy, are integral parts of our online counselling services. These measures ensure that neurodivergent clients receive the support they need, in a format that works best for them.
The Future of Online Counselling: A Blend of Methods
I believe in offering flexible therapy options. While online counselling has proven highly effective, especially for neurodivergent clients, face-to-face sessions remain valuable. By providing both online and in-person counselling in Frome, we cater to the diverse needs and preferences of our clients. As technology evolves, we continue to adapt, looking forward to potentially incorporating innovative tools like virtual reality to enhance the therapeutic experience.
Why Choose Fresh Start Counselling in Frome?
Choosing Fresh Start Counselling means opting for a supportive, flexible approach tailored to your unique needs. Whether you prefer the convenience of online counselling or the direct connection of face-to-face therapy, we are here to help you manage stress and navigate life’s challenges. Get in touch to learn more about how our services can support your journey to well-being.